FAQ

Frequently Asked Questions

What does "Tevilah" mean?

Tevilah is Hebrew for immersion. Our garments are rooted in faith, heritage, and sacred storytelling — designed to clothe the body and nourish the soul.

What materials do you use?

We work with luxury natural fibers and considered construction. Specific fabric details are listed on each product page. [Confirm your standard fabrics here — e.g. mulberry silk, cashmere, organic cotton.]

How do I choose my size?

Please see our Size Guide for measurements and fit notes. If you are between sizes or unsure, email us and we will help you find the right fit.

Are items in stock or made to order?

We use a hybrid model. Some pieces are in stock and ship within 2–3 business days; limited releases and new collections may be offered as pre-orders that ship within 4–6 weeks. Each product page notes its availability.

How do I care for my Tevilah pieces?

Each garment includes care instructions on its label. As a general guide, we recommend gentle, cold handling and air drying to preserve natural fibers. [Confirm preferred care guidance.]

What is your shipping & returns policy?

See our full Shipping & Returns page. In short: U.S. shipping, 2–3 day dispatch for in-stock items, and 14-day returns on unworn items with tags.

How can I contact you?

Email customerservice@tevilah.shop or reach us on Instagram.